Musk al qalb

Welcome to Musk Al Qlab. By using our website or placing an order, you agree to the following Terms and Conditions. Please read them carefully before using our services.


Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of, restrict, or inhibit anyone else’s use of the site.
You must not:

  • Attempt to gain unauthorized access to our systems or data.

  • Use the website for fraudulent or unlawful purposes.

  • Reproduce, distribute, or exploit any content from this site without prior written consent.


Orders and Payments

  • When you place an order through our website, you agree to provide accurate, complete, and up-to-date information.

  • All orders are subject to acceptance and availability.

  • Prices listed on our website are in Pakistani Rupees (PKR) and are subject to change without notice.

  • Payment details are processed securely through trusted payment gateways.

  • Musk Al Qlab does not store or have access to your card or payment information.


Shipping and Delivery

  • We aim to deliver your orders promptly; however, delivery times may vary depending on your location and external factors.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

  • Please ensure your delivery address is accurate; we cannot be held liable for packages lost due to incorrect address details.


Returns, Exchanges, and Cancellations

Due to the nature of our products (perfumes and related items), we maintain strict hygiene and quality standards.
Therefore:

  • Returns or exchanges are only accepted for damaged, defective, or incorrect items.

  • Claims must be reported within 48 hours of receiving the order, along with supporting photos or videos.

  • Once an order is confirmed and processed, cancellations may not be possible.

Please contact us at muskalqlab@gmail.com or WhatsApp: +923376767029 for assistance.


Promotions and Offers

Occasionally, we may offer discounts, bundles, or promotional deals.

  • These offers are valid only for the specified time period and cannot be combined with other promotions unless stated otherwise.

  • We reserve the right to modify or withdraw any promotion at our discretion.


Intellectual Property

All content on this website — including text, images, logos, graphics, and designs — is the property of Musk Al Qlab and is protected by copyright and trademark laws.
You may not copy, modify, reproduce, or distribute any content without prior written consent.


Limitation of Liability

Musk Al Qlab strives to ensure all information on this site is accurate and up-to-date. However, we do not warrant that the site will be error-free or uninterrupted.
We shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Any loss resulting from reliance on information provided on the site.

Your use of our services is at your own risk.


Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.
By using our website, you consent to the practices described in our Privacy Policy.


Third-Party Links

Our website may include links to third-party websites for your convenience.
We are not responsible for the content, accuracy, or privacy practices of these external sites.


Changes to These Terms

We may update or modify these Terms and Conditions from time to time.
Any changes will be posted on this page with an updated revision date.
By continuing to use our website after such changes, you accept the revised Terms.


Contact Us

For any questions or concerns:
📞 WhatsApp: +92 337 6767029
📧 Email: muskalqlab@gmail.com
🕒 Support Hours: Monday–Saturday, 8 AM – 2 PM